Veeva’s partner status is based on:
- The number of Veeva certifications of the consultants
- The successful completion of projects in the mentioned areas
- Positive customer feedback
The consulting company ec4u expert consulting ag could prove itself successful in all criteria. The status is awarded for one year and will then be extended based on project success.
"As a Veeva partner we are the Veeva OTC specialists in Germany, Austria and Switzerland", explains Gregor Börner, Director Professional Services, ec4u. "We know the medium-sized pharmaceutical companies like the back of our hand. We design projects with our customers at eye level".
In our use case with Engelhardt Arzneimittel, you can read how these projects look like (PDF download).
With ec4u as a consulting partner, Veeva customers gain access to Veeva resources, best practice solutions, security, agile project methods and a wealth of industry experience.
Digital tools to address Health Care Professionals
"This is a great result for us, because ec4u has been active for years in the pharmaceutical and life science sector as a key industry. We not only follow market developments but also technological opportunities that are available to pharmaceutical companies. The Preferred Partner status gives us the opportunity to provide even more Veeva customers with professional and cultural support. We can accompany them on their digital transformation and create a roadmap for their goals. Veeva has various tools to address health care professionals digitally. A few examples are Approved Email or Engage Webinar which are an important component on the road to digital transformation.
Approved Email: Simple email templates, real-time reporting and multi-channel options to reach customers with relevant content. You can read more about this here.
Engage Webinar: Veeva helps you plan, execute and evaluate online events, including invitation management, compliance requirements and a 360° customer view of interactions before, during and after the event. Read more here.
ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also "customer journey").
At ec4u, we realize that for a company to stay healthy and stable, these particular customer-centric units must interact seamlessly. Hence, our consulting, implementation, and support services ensure that the customer journey always encompasses the entire lifecycle of the project – ranging from strategy & expert consulting services through to technical execution, support, and advancement. These activities are accompanied by the commitment of modern Customer Analytics & Business Intelligence Methods.
The goal of the digital transformation is to make CRM more efficient through:
– a clearly-defined, customer-centric strategy,
– stringent, IT-backed business processes,
– transparent, KPI-based monitoring and controls, plus
– strengths-oriented employee development and management.
We enhance our performance with diverse value-added services that include setting up customer lifecycle management, providing demand centres, and actively monitoring social media. We tailor the models for all our services to your specific needs, aimed at achieving the best possible project outcome.
On the technical end, we stand behind current leaders in the field of CRM: Oracle, Salesforce, and Microsoft. We are active in all facets of CRM, underpinned by 12 offices with more than 350 employees and over 800 projects executed successfully worldwide.
ec4u expert consulting ag
Zur Giesserei 19-27b
Telefon: +49 (721) 46476-100
Telefax: +49 (721) 46476-199
ec4u expert consulting ag
Telefon: +49 (721) 46476-460
Fax: +49 (721) 46476-299