The Zuora platform helps where ERP software cannot easily address the complexity of new recurring business models. Zuora’s applications enable the sophisticated management of subscriptions, quotes, orders, billing, payments and renewals.
ec4u will seek to expand Zuora’s footprint in Central Europe by creating unique service offerings focused on the paradigm shift of today’s subscription economy. The partnership will focus on helping enterprises adopt and transform their business based on recurring models and monetized services.
“Consumer habits are evolving towards new models that are more in line with the circular economy or towards trends that prefer use over ownership. Thus, a large majority of companies are addressing the opportunity of subscription, whether it is B2B or B2C," says Frédéric Demierre, Dir. of Growth & Strategy at ec4u. "Zuora is the only technology platform that offers complete order and revenue management capabilities for modern businesses".
“Companies in the Subscription Economy can benefit from ec4u’s more than 20 years of expertise improving the customer lifecycle. By welcoming ec4u to our partner ecosystem, more European companies have the opportunity to enhance their subscriber experience with the full capabilities of the Zuora platform", says Jens Weigel, Regional Alliance Director at Zuora.
The priority for ec4u will be to evangelize and drive change in a market that is moving towards new business models such as the subscription economy. ec4u is making significant investments in the creation of a Zuora practice capable of implementing and integrating the solution for all industries in a spirit of freedom.
ec4u consultants have developed a wide range of services to make it easier for customers to monetize their business. In addition, ec4u’s experts can help you with a full suite of solutions to integrate Zuora into a complete customer experience environment including CRM, marketing, customer service or traditional commerce.
About ec4u: ec4u is a leader in customer relationship management that helps its customers digitally transform their critical business, marketing, sales and service processes – across the entire customer lifecycle ("customer journey").
About Zuora, Inc.:
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom. Headquartered in Silicon Valley, Zuora also operates offices around the world in the U.S., EMEA and APAC. To learn more about the Zuora platform, please visit www.zuora.com.
© 2021 Zuora, Inc. All Rights Reserved. Zuora, Subscription Economy, and Powering the Subscription Economy, are trademarks or registered trademarks of Zuora, Inc.
ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also „customer journey“).
At ec4u, we realize that for a company to stay healthy and stable, these particular customer-centric units must interact seamlessly. Hence, our consulting, implementation, and support services ensure that the customer journey always encompasses the entire lifecycle of the project – ranging from strategy & expert consulting services through to technical execution, support, and advancement. These activities are accompanied by the commitment of modern Customer Analytics & Business Intelligence Methods.
The goal of the digital transformation is to make CRM more efficient through:
• a clearly-defined, customer-centric strategy,
• stringent, IT-backed business processes,
• transparent, KPI-based monitoring and controls, plus
• strengths-oriented employee development and management.
We enhance our performance with diverse value-added services that include setting up customer lifecycle management, providing demand centres, and actively monitoring social media. We tailor the models for all our services to your specific needs, aimed at achieving the best possible project outcome.
On the technical end, we stand behind current leaders in the field of CRM: Oracle, Salesforce, and Microsoft. We are active in all facets of CRM, underpinned by 12 offices with more than 400 employees and over 800 projects executed successfully worldwide.
ec4u expert consulting ag
Zur Giesserei 19-27b
Telefon: +49 (721) 46476-100
Telefax: +49 (721) 46476-199
ec4u expert consulting ag
Telefon: +49 (721) 46476-460
Fax: +49 (721) 46476-299