Press releases worldwide
USU addresses cost efficiency with its established portfolio of IT management services and solutions. During the international event, the Gartner IT Symposium/Xpo™, taking place from November 6th to 9th in Barcelona, USU will present specific value scenarios at booth 554. The […]
Research firm Gartner® has released the “Market Guide for Software Asset Management Tools 2023”, in which USU is listed as a Representative Vendor. The report provides comprehensive guidance for C-suites and other executives in the areas of procurement, purchasing, and […]
Knowledge modules to be usable by both humans and machines in the future Generative AI minimizes efforts for content creation, maintenance, and usage With the deployment of generative AI, the role of knowledge databases is fundamentally changing. Organizations are […]
With the dynamically increasing usage of cloud resources, the ability to use these cost-effectively is becoming a major challenge. Recent studies from market analysts such as Gartner show that about 80 percent of companies are significantly overspending. Effective cloud cost […]
Sales growth of 2.8% in Q2 2023 despite shift from one-time licenses to SaaS business Declining license revenue affects earnings performance Sales up 7.6% in first six months Half-year earnings less influenced by decreasing licenses thanks to significant SaaS expansion […]
Fewer tickets, minimized editorial, maintenance, and service efforts, and more satisfied customers: the benefits of targeted use of ChatGPT in customer service are significant. Increasingly, service organizations are exploring, together with USU experts, the specific use cases that an integrated […]
The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Enterprise Service Management vendors. USU, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact. […]
At this year’s IDC Türkiye CIO Summit in Sapanca near Instanbul, Türk Telekom won the IDC Award in the IT Cost Efficiency category. The award was given for the Group-wide Software Asset Management (SAM) project of the leading Turkish telecommunications […]
Sales growth of 12.6% to EUR 33.3 million International sales up 13.1% to EUR 7.1 million SaaS sales up 21.5% to EUR 4.0 million EBITDA grows by 10.2% to EUR 3.8 million Orders on hand reach all-time high of EUR 89.5 million Management Board confirms forecast […]
Based on the results of the latest “Voice of the Customer of IT Service Management Platforms” report, Gartner Peer Insights rates USU as a “strong performer” with its portfolio of solutions. With a rating of 4.6 stars out of 5, USU achieved […]